ProDiscovery

In a reality where every
company is striving to
achieve digital transformation,

the fastest way to reach the goal is by innovating
the process in which data is connected.

Process Intelligence Platform

Easily discover & simulate business implication of your process and do right action on time.
Organizational Process Data, Customer Behavioral Data,
any other digital footprint including the sequence of data flow

Not only can you visualize complex processes
at a glance, but you can also analyze,
anticipate, optimize, improve, and monitor them.

It analyzes, forecasts, and optimizes the models discovered from
the business process in order to track the implementation of improved operations.
It allows for a continuous cycle of process innovation.

More convenient usability
with user-friendly design Significantly
improved performance

It provides insightful and accurate predictions based
on considerable experience and continuous R&D in the process mining business.

Automatically discover and easily model your business processes

  • Users can utilize analysis scenario templates of various industry and analysis thesis as well as data guides for their purpose of analysis.
  • Over 30 types of visualization tools (puzzles) and various filters are provided to allow in-depth analysis on a professional level, including deviation and cause analysis

Monitor your processes in real-time and detect anomaly

  • Through the analysis of streaming data, realtime process is monitored to detect unusual process
  • Patterns and KPI of process in operation are analyzed for process flow prediction and estimation on resources

Simulate What-if scenarios to optimize your To-Be processes

  • Various “what if” scenario simulations can be performed to deduce the best process improvement plan with ease, leading to experiences of process innovation
  • Comparison of KPI before and after process improvement to accurately predict its performance, providing seamless change management

More convenient usability
with user-friendly design Significantly
improved performance

It provides insightful and accurate predictions based
on considerable experience and continuous R&D in the process mining business.

Automatically discover and easily model your business processes

  • Users can utilize analysis scenario templates of various industry and analysis thesis as well as data guides for their purpose of analysis.
  • Over 30 types of visualization tools (puzzles) and various filters are provided to allow in-depth analysis on a professional level, including deviation and cause analysis

Monitor your processes in real-time and detect anomaly

  • Through the analysis of streaming data, realtime process is monitored to detect unusual process
  • Patterns and KPI of process in operation are analyzed for process flow prediction and estimation on resources

Simulate What-if scenarios to optimize your To-Be processes

  • Various “what if” scenario simulations can be performed to deduce the best process improvement plan with ease, leading to experiences of process innovation
  • Comparison of KPI before and after process improvement to accurately predict its performance, providing seamless change management

Selected as global leading
process mining company 2018~2021

(by the global market research institute, Gartner)

PuzzleData has been chosen as a leading process mining
company for four years in a row, from 2018 to 2021,
by the global market research institute, Gartner.
We are the only ones in Asia to receive such an honor

Selected as global leading
process mining company 2018~2021

(by the global market research institute, Gartner)
PuzzleData has been chosen as a leading process mining
company for four years in a row, from 2018 to 2021,
by the global market research institute, Gartner.
We are the only ones in Asia to receive such an honor

Successful cases of ProDiscovery

Finance

Since the existing business analysis has limitations in terms of data extraction, business processing time, and improvement activities, we needed to derive realistic measures through process analysis based on the business log.

By implementing ProDiscovery, which allows us to analyze client behaviors and employees’ work processes, we not only improved customer experience but also improved work efficiency for employees at the bank’s branches and headquarters.

– Head of Big Data Center at SBank

Distribution

We visualized the behavioral flow of users in the digital service using ProDiscovery to identify problems and features that may be improved before redesigning our website.

Following the redesign, we observed clear, positive results in performance metrics, including an increase of 31.2% in business page inflow, a two-minute reduction in order completion time, a 150% increase in shopping cart addition, and a 39% rise in the number of completed orders.

– Senior Vice President of a global distribution company A

Hospital

We employed ProDiscovery to conduct outpatient process analysis, ER process analysis, venapucture process analysis, payment process analysis, and parking process analysis. This allowed us to reduce patient waiting times and treat critically ill patients on time. In addition, after analyzing the current state of outpatient payment counters and the medical expense payment process, we implemented a post-medical payment system, which resulted in a 24% reduction in the average number of payments, a 34% decrease in maximum workload at the counters, and a 7-minute reduction in average time required for patients.

– Professor Miyeon Lee, Head of the Command Center at Hallym University Sacred Heart Hospital